Answer client questions without asking the experts
Are you (and your internal experts) getting tired of always having to forward client questions? With the help of umanGPT and access to your existing company information, you get an instant answer to help out your customer.
Work with a 360o view of your customer
Do you have all the knowledge to answer ad hoc questions from your clients? Make sure you have the basic information at your fingertips with uman. The solution has a full 360o view of the client, their market, challenges, installed base and even stakeholders.
complete client profile
uman builds a thorough profile by using internal & external data sources and generative AI.
stakeholder overview
Using umanGPT, the uman system can tell you who the stakeholders are and what their role is in the company.
Retrieve all internal expert knowledge instantly
Your company's SMEs (Subject Matter Experts) are in high demand. Referring to them every time, puts stress on the organization. Have the uman AI get the relevant information to you fast and ready for use.
relevant expert knowledge at your fingertips
Don't waste time searching for the right info. With uman you get a first answer for your customer in an instant.
match expert info with customer data
Get your hands on a relevant answer that is suited to your clients and their needs. No guessing.
Find the internal experts that can help you
Next to a quick & relevant answer, you also get the details of the SME you need to reach out to for the full explanation. He or she will already have a headsup prepared by the AI to make their input more impactful.
Connect SME's with company knowledge
The uman AI will create a structure list of internal experts that are able to help you out.
Get instantly connected
Get the expert details and a way to get in contact directly from within the uman solution.