The challenge
An increasingly complex service portfolio
The growing SAP service offerings became difficult for sales and consultants to fully oversee and position.
Scattered knowledge and time lost searching
Teams spent too much time navigating a maze of folders and files in SharePoint and internal drives to find the right information
Manual preparation limited opportunity discovery
Hours of manual client research made discovery calls harder, and more difficult to spot relevant cross-sell opportunities.
The solution: uman business development
uman gave Flexso one shared system for sales knowledge and preparation.
Teams can now:
- Get instant client context using AI before every meeting
- Work with up-to-date service information managed by portfolio owners
- Prepare meetings and follow up in seconds instead of hours
- Reuse client cases and best practices across teams and countries
Sales and consulting teams now work from the same information.
The results
9/10
Months
Why it matters
Today, Flexso teams spend less time searching and more time working with clients. Knowledge is no longer stuck in files or people’s heads. Every conversation starts from shared insight, making collaboration easier and helping teams uncover new opportunities with confidence.
