The challenge
Managing complexity at scale
With over 200 different offerings, it was challenging to keep a consistent story in sales conversations and ensure what was promised to customers could actually be delivered.
High dependency on non-sales teams
Salespeople relied heavily on pre-sales and other non-sales colleagues for support, slowing things down and taking up significant internal time.
Missing opportunities in customer conversations
In fast-paced meetings, it was difficult to spot all relevant signals (like changes at customer companies) leading to value being left on the table.
The solution
Plat4mation implemented uman to give sales teams everything they need. Get confident and consistent customer conversations without reliance on pre-sales or internal support.
By centralizing content, customer insights, and coaching, uman empowered salespeople to work more autonomously while staying aligned on what could realistically be promised and delivered.
uman helps surface relevant customer signals, capturing conversations and providing clear feedback on effectiveness, deal likelihood, and missed opportunities. It also highlights relevant cross-sell options after each discussion, helping sales teams turn a complex portfolio into focused, high-impact customer value.
The results
30%+
200+
75%
Why it matters
In a growing services business, speed, consistency, and confidence make the difference. By reducing internal friction, surfacing hidden opportunities, and helping salespeople show up better prepared every time, uman enables Plat4mation to scale revenue without scaling complexity.
