After a meeting uman tells you there is also offering A, B and C that you didn't discuss but are still an opportunity. That works really well.

The challenge

Managing complexity at scale

With over 200 different offerings, it was challenging to keep a consistent story in sales conversations and ensure what was promised to customers could actually be delivered.

High dependency on non-sales teams

Salespeople relied heavily on pre-sales and other non-sales colleagues for support, slowing things down and taking up significant internal time.

Missing opportunities in customer conversations

In fast-paced meetings, it was difficult to spot all relevant signals (like changes at customer companies) leading to value being left on the table.

The solution

Plat4mation implemented uman to give sales teams everything they need. Get confident and consistent customer conversations without reliance on pre-sales or internal support.

By centralizing content, customer insights, and coaching, uman empowered salespeople to work more autonomously while staying aligned on what could realistically be committed and delivered.

uman helps surface relevant customer signals, capturing conversations and providing clear feedback on effectiveness, deal likelihood, and missed opportunities. It also highlights relevant cross-sell options after each discussion, helping sales teams turn a complex portfolio into focused, high-impact customer value.

Why it matters

In a growing services business, speed, consistency, and confidence make the difference. By reducing internal friction, surfacing hidden opportunities, and helping salespeople show up better prepared every time, uman enables Plat4mation to scale revenue without scaling complexity.